Frequently Asked Questions

Everything you need to know about your Jewelri experience.

What materials are used in Jewelri pieces?

We use premium materials including 18k gold plating, sterling silver, and ethically sourced gemstones. Each product page lists specific material details to ensure transparency.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days. International shipping can take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be in their original packaging and unworn condition to be eligible for a full refund.

How should I care for my jewelry?

To maintain shine, avoid contact with perfumes, lotions, and water. Store your pieces in the provided Jewelri pouch when not in use.

Do you offer a warranty on your products?

Yes, all Jewelri items come with a 12-month warranty covering manufacturing defects. This does not include accidental damage or normal wear and tear.

Can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.